Privacy Policy

Last updated: July 5, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, including your email address and optional username.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Sync your favorites, pinned items, and settings across devices

3. Data Storage

Your account data including favorites, pinned items, and custom presets (for premium users) are stored securely in our database. We use industry-standard encryption to protect your data.

4. Payment Information

We do not store payment information. All payment processing is handled securely by Stripe, our payment processor. We only store a reference to your Stripe customer ID.

5. Cookies and Analytics

We use cookies and similar technologies for several purposes:

• Essential Cookies: Required for website functionality, authentication, and security
• Analytics Cookies: We use Google Analytics and Microsoft Clarity to understand how users interact with our service, helping us improve the experience
• Preference Cookies: Remember your settings and preferences across sessions

By continuing to use OSRS Exchange, you consent to our use of these technologies. Analytics data is anonymized and never sold to third parties.

6. Advertising

To keep OSRS Exchange free for everyone, we may display advertisements to non-premium users. We use Google AdSense, which may use cookies to show relevant ads based on your interests. You can opt out of personalized advertising at any time through Google's Ad Settings.

7. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. This does not include trusted third parties who assist us in operating our website and servicing you, so long as those parties agree to keep this information confidential.

8. Your Rights

You have the right to access, update, or delete your personal information at any time through your account settings.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us through our Discord server.

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